We do not maintain a physical office. We check emails several times throughout the day depending on our research schedule. This means that you may receive a reply at any time of the day or, on a weekend. We attempt to get your questions answered within twenty-four (24) hours.
The following list shows recognized 2023 bank holidays that may delay a response:
The list above also reflects banking, postal and exam holidays. Generally, your exam will not be scheduled for any of these days.
If a holiday falls on a Friday or weekend, your e‑mail may not be processed until the following Monday.